Should We Worry So Much About Making Employees Happy?

There have been countless studies on whether happier employees make more productive employees. These studies have shown mixed results but generally the answer is no, happier employees are just happier, they are not more productive. One of the outliers, a study that shows that happier employees are more productive, was sponsored by a workplace snack […]

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Of Profit Levers, Cost Behaviors and Sparklines

I am usually asked to work with a client because of one or more of these three reasons: 1. Poor accounting information. 2. Poor profitability. 3. Poor cash flow. In terms of priorities, sometimes cash flow just can’t be ignored. If I have a choice, I begin with accounting information, meaning accurate and timely financial […]

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Emergency Succession Plans—The Need

My clients are mostly owner/operators of businesses. Working with these entrepreneurs, it is natural to ask, “How does this end?” That leads to working on succession and exit plans. It makes sense and it is a big part of my practice. But what about emergency succession? I’m talking about when the owner operator has a […]

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Have the Hard Conversation

My blog topics are based on experiences serving my clients. When something happens two or three times in a short period, I note a trend. And if I note a trend, I figure that there are probably others who are facing similar challenges. The topic becomes an article. Such is the case here. Communication My […]

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A Consultant’s Manifesto

At the start of each new year, I like to pause to reflect, reset and think about what specific goals I want to set for the coming year. To do this, I borrow Simon Sinek’s tagline, ‘Start with Why.” Why I work with business owner/operators with revenues between $1 million and $50 million because I […]

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SRO Budgeting and SMART Goals

It is the time of year when most companies are doing their budgeting for the next year. This can be a frustrating and time consuming exercise. It is also important. Does every company need a budget? I don’t think so. Smaller companies, where the owner is very close to the transactions, may not need a […]

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Incentive Compensation Plans

The Puget Sound area is enjoying an economic boom. The downside for most employers is finding and retaining good employees. Perhaps this is why I have had so many questions from clients recently about designing Incentive Compensation Plans. Usually my clients propose a complex plan with many factors contributing to the incentive compensation. Often the […]

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